Streaming Talent’s client is a market leading provider of cyber security and cloud technology solutions. They have a global presence and brand recognition as well as an impressive list of customers which include the likes of DAZN and Liberty Global.

Following sustained growth, they are seeking to hire an experienced Technical Account Manager to lead the technical relationship with a set of strategic enterprise accounts. This a great opportunity to join an exciting, profitable technology company in a high-growth sector.

Responsibilities will include:

• Acting as a key point of contact for strategic accounts, with a focus on maximising value for the customer in order to drive long-term retention and growth
• This is a technical position which will see you consulting the customer on how to achieve quality media experiences
• Program managing service delivery of products during the post-sales cycle
• Coordinating internally with various departments to maintain a strong customer experience for your accounts
• Making technical recommendations to customers through continual consultation, to expand the brand’s footprint within accounts

Qualifications:

• Minimum 3+ Years of experience in Technical Account Management, Customer Success, or Client Consultation. Must be technically orientated
• Demonstrated history of working with large customers
• Computer networking technical background is a must including knowledge of internet technologies such as DNS, TCP/IP, Linux/Unix OS
• Knowledge of web performance, cyber security or information security would be a big plus
• Strong business acumen and the ability to present product value to both non-technical and technical stakeholders

Location: Our client will only accept applications from candidates based within the commuter belt of London, England. Whilst this is a remote position, there will be some occasional travel to client sites.